1. Information We Collect

We may collect the following information:

Personal Information:

• Name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Billing information
• Country or region

Account Information
When you create an account, we may collect:

• Username
• Password (stored securely in encrypted form by our LMS provider)
• Course enrollments
• Course progress
• Quiz and assessment results
• Certificates and digital badges earned

Technical Information
We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Date and time of access
• Pages visited
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• create and manage your account;
• process course purchases;
• provide access to online courses;
• track course progress;
• issue certificates and digital badges;
• provide customer support;
• communicate important account or course information;
• improve our website and LMS;
• maintain business records; and
• comply with applicable legal obligations.

3. Payment Information

Payments are processed through secure third-party payment providers. ATS does not store complete credit card or payment card information on its systems. Payment providers process your payment information according to their own privacy policies.

4. Cookies and Analytics

Our website and LMS may use cookies and similar technologies to:

• remember your preferences;
• maintain your login session;
• improve website functionality;
• analyze website traffic; and
• enhance your learning experience.

You may manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

5. Sharing Your Information

ATS does not sell, rent, or trade your personal information.
We may share information only when necessary with trusted service providers that help us operate our business, including providers of:

• payment processing;
• website hosting;
• LMS services;
• email communications;
• cloud storage; and
• analytics services.

We may also disclose information if required by law or to protect our legal rights.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable steps to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide our services;
• maintain your account;
• issue or verify certificates;
• comply with legal or tax obligations;
• resolve disputes; and
• enforce our agreements.

When information is no longer required, we will securely delete or anonymize it where appropriate.

8. Your Privacy Rights

Subject to applicable law, you may request to:

• access your personal information;
• correct inaccurate information;
• update your account information;
• request deletion of your personal information;
• object to certain processing activities; or
• unsubscribe from marketing communications.

Some information may be retained where required by law or for legitimate business purposes.
Requests may be submitted using the contact information below.

9. Children’s Privacy

Our online courses are intended for adults.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

10. Third-Party Services

Our website and LMS may contain links to third-party websites or use third-party services. ATS is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

11. International Users

If you access our website or LMS from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on our website with a revised Effective Date.

Your continued use of our website or LMS after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Accessible Travel Solutions
Email: contact@accessibletravelsolutions.com
Website: https://accessibletravelsolutions.com